Shipping policy

Last updated: 9th January 2026


This Shipping Policy describes how orders are processed and shipped by altmerch.store.

 

 

 

Order Processing Time

 


All products are made to order.

Please allow 2–5 business days for order processing and production before shipment.


Processing times may be longer during high-volume periods, holidays, or product launches.

 

 

 

Shipping Times

 


Estimated delivery times after dispatch:

 

  • Ireland & UK: 3–7 business days

  • Europe: 5–10 business days

  • International: 7–20 business days

 


Delivery times are estimates and may vary due to customs, carrier delays, or local conditions.

 

 

 

Shipping Rates

 


Shipping costs are calculated at checkout based on:

 

  • Destination

  • Order weight

  • Shipping method selected

 


Any applicable shipping fees will be displayed before payment is completed.

 

 

 

Customs, Duties & Taxes

 


International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.


These charges are not included in the item price or shipping cost and are the responsibility of the customer.

 

 

 

Tracking Information

 


Once your order has shipped, you will receive a shipping confirmation email with tracking information where available.


Please allow up to 48 hours for tracking updates to appear.

 

 

 

Incorrect Address

 


Customers are responsible for providing accurate and complete shipping information.


If an order is returned due to an incorrect or incomplete address provided by the customer, we are unable to offer a refund. Reshipping may require an additional shipping fee.

 

 

 

Lost or Delayed Packages

 


If your order appears lost or significantly delayed, please contact us at webwealthds@gmail.com with your order number.


We will work with the shipping carrier to investigate the issue. Replacement or refund decisions are handled on a case-by-case basis.

 

 

 

Damaged Items

 


If your order arrives damaged, please contact us within 7 days of delivery and include:

 

  • Your order number

  • Clear photos of the damaged item and packaging

 


We will assess the issue and arrange a replacement or refund where appropriate.

 

 

 

Contact Information

 


For any shipping-related questions, please contact:


Email: webwealthds@gmail.com

Store: altmerch.store

Country: Ireland